PdfGrabber (Windows) FAQs
Information on and answers to some of the most frequently asked questions in conjunction with the use of our software “PdfGrabber”.
PdfGrabber 8 and PdfEditor 3 are executable up to and including Windows 10 – Version 1607.
The subsequent version 1703 (Windows Creators-Update) is comparable with the earlier version jumps of Microsoft (e.g. “7 to 8” or “8 to 10”) and introduced considerable changes in the operating system, which also affect PdfEditor 3 and PdfGrabber 8.
If you want to use PdfEditor or PdfGrabber under Windows 10 from version 1703, please update to the current PdfGrabber/PdfEditor version.
To update please visit our shop for updates & upgrades.
Issue: During installation you get error 1327, which references an invalid drive number.
Causes: The System Registry may be erroneously pointing to an invalid or temp drive.
- Back up your Windows Registry.
- Open Windows Start menu, choose ‘Run’ (on Windows 10 press [WINDOWS + R]), type “regedit” and press [ENTER].
- Navigate to the folder: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
- On the right search for entries that list the incorrect drive.
- Modify the incorrect drive to the correct drive letter, i.e. C:\.
PixelPlanet PdfPrinter” can be used to reduce the size of PDF files (included in PdfEditor and PdfGrabber). To do this, simply regenerate your PDF by opening it in Acrobat Reader and then “print” it to the “PixelPlanet PdfPrinter”.
In the print settings, the following options can be used to reduce the file size:
Tesseract OCR language packages are normally saved to the directory “%programdata%/PixelPlanet/Tesseract3_5”.
They can, however, also be manually saved to the installation directory:
“C:\Programs\PixelPlanet\PdfEditor 4\” or ” C:\Program Files (x86)\PixelPlanet\PdfEditor 4″
“C:\Programs\PixelPlanet\PdfGrabber 9\” or ” C:\Program Files (x86)\PixelPlanet\PdfGrabber 4″
Simply create the following folder here: \Tesseract3_5\tessdata\
Then extract the content of the respective ZIP file (see below) into the previously created subdirectory.
Azerbaijani – Cyrillic,
English, Middle (1100-1500),
No, the PdfPrinter must always be installed locally, even with network version.
Following installation of the PdfGrabber, upon clicking with the right mouse button on a PDF document or when starting ‘Word’ or ‘Excel’ a window entitled ‘WindowsInstaller’ appears followed by an error message (user does not have administrator rights for PdfGrabber installation).
Whilst the user who experienced the problem is logged on, the following steps are taken:
In the start menu call up the context menu of the PdfGrabber link by clicking on it with the right mouse button. Select the context menu option ‘Execute as…’ In the next window, first select the ‘Next user’ option, followed by an entry for a user with administrator rights in the relevant selection box. The user password must be entered here.
Open the menu item ‘Options – Preferences’. On the ‘Integration” tab, deactivate ‘Windows Explorer Integration’ and ‘Microsoft Office Integration’ in the ‘Plugins’ area and confirm this by pressing the ‘Apply’ button. Then reactivate the ‘Windows Explorer Integration’ and ‘Microsoft Office Integration’ options and close the preferences window by clicking on ‘OK’.
If the ‘Execute as…’ menu is not available, this can either be due to the operating system used or the fact that the menu has been deactivated in the network for the entire system by the system administrator. In either case, please contact your system administrator.
When exporting to DXF, text from the PDF is not copied as text (letters) but as character/line commands. Changing the profile preferences has no effect.
Instead of the command ‘Text output:i’ in the PDF source text, the instructions: ‘Draw a point’ and ‘Draw a short vertical line’ are issued. If there are no text output instructions in the PDF document, no text entities will be generated in the DXF. Character instructions will be exported as character entities and text output instructions as text entities. Changing the preferences for the text output has no influence upon this, this is also true for the preference that no texts are to be exported.
When converting to DXF, instead of the text contained in the PDF, the letters are always jumbled up. However, conversion to other formats works properly.
I tried to export a scan-based document. The result included only a graphic file but no text. Is this correct?
PdfGrabber (Windows version only) offers the following command line parameters with the Professional version:
/LANGID 1031 (German)
/LANGID 1033 (English)
/LANGID 1036 (French)
Starts PdfGrabber with selected GUI language.
/[“filename”] Converts the specified file with the last selected or current profile.
/profile [“profilename”] [“filename”] The specified profile is used for processing. If no profile name is specified, the last selected or current profile is used. Note that profile names are not always unique, e.g. the profile name “Continuous text” is used for the export formats Word and Text (i.e. several times).
/profileid [“Index”] The index of the respective profile can also be used for profile selection. The index should always be used if the export is to be carried out by a standard profile whose profile name is not unique, e.g. the profile name “Continuous text” is used for the export formats Word and Text (i.e. several times).
/SILENT oder /S
Converts the specified file in silent mode. PdfGrabber converts the file in the background and is finally closed again.
PdfGrabber converts the file and finally will be closed again.
Opens the converted documents after successful export.
/pages [“page area”] Converts the specified pages/page ranges, e.g. /pages “1,3-5;12”. If the value “even” is specified, all pages with even page numbers are exported, if “odd” is specified, all pages with odd page numbers are exported. All page numbers refer to the document pages.
/pass [“password”] Allows you to specify a password if this is necessary to open or convert the PDF file.
/output [“directory”] Saves the converted files in the specified directory instead of the folder specified by the profile.
/outfilename [“filename”] Saves the converted file under the specified file name. This allows the output file name to be determined differently from the original PDF file name. Saves the exported files in the specified directory instead of the folder specified by the profile if a complete directory path is specified.
/move [“directory”] Moves the processed PDF file to the specified directory.
You can also test the parameters with the demo version.
At the Windows command prompt (cmd.exe), simply type:
“C:\program files (x86)\PixelPlanet\PdfGrabber 9\PdfGrabber.exe” /profile [profilename] [filename]
Replace [profilename] with the desired profile name (possibly with “ ”) and [filename] with the document to be exported (“path + name”).
If parameter values are set in quotation marks (“…”) in these instructions, the following applies: Use is not mandatory, but is recommended. General use, for example, avoids the common problem that a file path contains spaces and is therefore not recognized as a related parameter. The parameter identifiers themselves with the prefix ‘/’ (e.g. the parameter /profileid ) must not be enclosed in quotation marks.
In addition, PdfGrabber offers control functions via COM interface. The COM interface definition lies in the PdfGrabber.exe and can be integrated into your development environment via a type library import.
The functions are not available in PdfGrabber-Standard version, so the end user has to license a Professional version.
Furthermore you can use the ‘Monitored Folder’ function from the Professional version onwards to control the PdfGrabber from an external application. A folder can be defined for each profile, which is monitored by the PdfGrabber. As soon as a new file is saved in this folder, the export starts and the file is then saved in the output directory specified by you. You can specify this function in the options.
1. Start up the PdfGrabber and select the desired output format in the upper section of the window. The software offers a number of different output formats which satisfy different requirements. To achieve your goal, select the format ‘Word/RTF Text box-layout’. All of the settings that are necessary for the most detailed possible export into RTF/Word format are preselected here.
2. In the middle section of the window select the relevant ‘Source Document’. In order to add a document to the list, press the ‘Add’ button. Select the required PDF file from the subsequent file dialogue.
3. Next press the ‘Start’ button to begin the export process. During export, a message window appears showing the latest status information.
4. Once the export process is complete, the exported Word document is opened in Microsoft Word, provided that this program is installed on your computer.
NOTE: Please note that the export time depends on the size of the document and the type of the PDF document. PDF documents that contain numerous images usually require a longer export time.
I would like to forward a file generated via the RTF/Word export function, but the file is not displayed on the target PC or is in the wrong font. What should I do?
After using the RTF/Word export function, I can only see a “Section change” in Word and the document is otherwise empty. What should I do?
The export of large documents and PDF files with a lot of pictures takes a very long time. What can I do?
The following options are available to solve this problem:
a) Make sure your system has sufficient storage space.
b) Deactivate the export of “images” and “lines as background image” under “Format — format options” in profile settings in order not to export any graphic images and to keep file sizes smaller.
c) Export the document in stages (pages 1 – 100, pages 101 – 200, etc.). You can set the page ranges you require in the profile options in the index card “Ranges” tab.
Whilst text and images can be exported with the PdfGrabber, lines and frames are missing. What am I doing wrong?
Yes, PdfGrabber (Windows-Edition) comes with a PDF printer with which PDF documents can be created from any application using a printer driver. The required PDFs can be exported, the necessary changes made and the file then subsequently saved again as a PDF.
Note: This feature is available with Microsoft Windows XP or higher!
You can order the full version of the PdfGrabber software from our online shop or your software dealer. Delivery is via download. You will be sent an unlocking code by e-mail. If you do not want to order via the Internet, you can also fax your order to us (+49 421 24778-24).
The demo version adds random Xs to the exported text. This no longer occurs in the full version of the PdfGrabber. If you have already purchased a license for the full version of the software, and the Xs still appear, ensure that you have activated the software with the license data. The demo version also places a stamp on graphics; this is also no longer the case with the full version. You can order the full version of the PdfGrabber from our shop or contact your software dealer.