PdfPrinter FAQs

Information on and answers to some of the most frequently asked questions in conjunction with the use of our software “PdfPrinter“.

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Issue: During installation you get error 1327, which references an invalid drive number.

Causes: The System Registry may be erroneously pointing to an invalid or temp drive.


  • Back up your Windows Registry.
  • Open Windows Start menu, choose ‘Run’ (on Windows 10 press [WINDOWS + R]), type “regedit” and press [ENTER].
  • Navigate to the folder: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • On the right search for entries that list the incorrect drive.
  • Modify the incorrect drive to the correct drive letter, i.e. C:\.

PixelPlanet PdfPrinter” can be used to reduce the size of PDF files (included in PdfEditor and PdfGrabber). To do this, simply regenerate your PDF by opening it in Acrobat Reader and then “print” it to the “PixelPlanet PdfPrinter”.

In the print settings, the following options can be used to reduce the file size:

PDF verkleinern mit PdfPrinter

No, PdfPrinter must always be installed on the client computer.

First of all, we have to check if PdfPrinter was installed correctly. Please check Control Panel to see the software installed on your computer:

Control Panel -- Software

If PdfPrinter is not installed, please download and install it again.

PdfPrinter is installed correctly?

Then check if the PdfPrinter monitor is running. You can see it in the system tray next to your Windows clock:

If the PdfPrinter monitor is not running (it should usually start automatically), please activate it manually from “Start menue — Programs — PixelPlanet — PdfPrinter — ‘Start PdfPrinter Monitor’“.

You can order the full version of the PdfPrinter software from our online shop or your software dealer. Delivery is via download. You will be sent an unlocking code by e-mail. If you do not want to order via the Internet, you can also fax your order to us (+49 421 24778-24).

Simply open the document that you would like to convert to PDF and then choose the ‘print’ command. Choose ‘PixelPlanet PdfPrinter’ as the printer and start printing. You then will be prompted for a location and file name of the new PDF.

No, the PdfPrinter must always be installed locally, even with network version.